Here’s how to file a claim for cancellation insurance under the following benefits: trip cancellation, flight delay, trip interruption, delayed return, or emergency return:
If claiming due to an illness or injury, ask the doctor who treated the sick or injured person to complete the Treating Physician form.
Travel Claims Department
1981, McGill College Avenue, Suite 400
Montreal, Quebec H3A 2W9
Due to the COVID-19 pandemic, please note that we strongly encourage you to submit your claim via email in order to avoid additional processing delays.