Baggage

Here’s how to file a claim for baggage insurance:

Download and print the form

Complete and sign the form

Compile a list of stolen or dammaged items or, in case of delayed baggage, a list of necessary toiletries and clothing

Send the completed forms and all other required documents by email or mail to:

By email
claims@canassistance.com
Send digital copies of the documents and keep the originals.

By mail
CanAssistance
Travel Claims Department
1981, McGill College Avenue, Suite 400
Montreal, Quebec  H3A 2W9