Here’s how to file a claim for cancellation insurance under the following benefits: trip cancellation, flight delay, trip interruption, delayed return, or emergency return:
• IS YOUR CLAIM DUE TO THE COVID-19 PANDEMIC?
Ensure ALL supporting documentation is attached:
By email
claims@canassistance.com
Send digital copies of the documents and keep the originals.
By mail
CanAssistance
Travel Claims Department
1981, McGill College Avenue, Suite 400
Montreal, Quebec H3A 2W9
Due to the COVID-19 pandemic, please note that we strongly encourage you to submit your claim via email in order to avoid additional processing delays.