See our FAQ for quick answers to your questions.
Here’s how to file a claim for baggage insurance:
Click here to complete the online form
You will need to submit the duly completed and signed form, along with your claim documents, via our secure site or by mail.
Compile a list of stolen or dammaged items or, in case of delayed baggage, a list of necessary toiletries and clothing.
Need to submit additional documents for an existing claim? Use our secure site to add them quickly and safely.
Submit documents online