Canada Post strike - to prevent any delays, we invite you to opt for payment by direct deposit when submitting your claim by providing your account information.

See our FAQ for quick answers to your questions.


BAGGAGE

Here’s how to file a claim for baggage insurance:

Ensure you have the required supporting documentation

Compile a list of stolen or dammaged items or, in case of delayed baggage, a list of necessary toiletries and clothing.

Complete the claim form

Submit documents online

If you opted to fill out the PDF version of our claim form or wish to attach additional documents to an existing file, please do so online via our secure website: Submit documents online