See our FAQ for quick answers to your questions.
Here’s how to file a claim for baggage insurance:
Click here to complete the online form
Or click here to download the PDF version.
Compile a list of stolen or dammaged items or, in case of delayed baggage, a list of necessary toiletries and clothing.
If you opted to fill out the PDF version of our claim form or wish to attach additional documents to an existing file, please do so online via our secure website:
Submit documents online