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Here’s how to file a claim for baggage insurance:

Download and print the form

Baggage Insurance Claim form

Complete and sign the form

Compile a list of stolen or dammaged items or, in case of delayed baggage, a list of necessary toiletries and clothing

Send the completed forms and all other required documents online via our secure website or by mail to:

Online via our secure website

By mail
Travel Claims Department
1981, McGill College Avenue, Suite 400
Montreal, Quebec  H3A 2W9