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EMERGENCY MEDICAL CARE

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EMERGENCY MEDICAL CARE FOR CANADIANS

If you are currently travelling please visit the section If you need travel assistance since some expenses need to be pre-approved by the insurer.

Here’s how to file your claim for emergency medical care:

Select the form associated with your home province

Quebec

Complete the online form

Other

Complete the online form

Visitors to Canada

Complete the online form

Travel insurance claim form - Alberta Travel insurance claim form - British Columbia Travel insurance claim form - Manitoba Travel insurance claim form - Ontario Travel insurance claim form - Quebec Travel insurance claim form - Newfoundland and Labrador Travel insurance claim form - Other Travel insurance claim form - Visitors to Canada

Complete the claim form(s) and sign where indicated

  • If more than one person received care, you’ll need to complete a claim form for each person.
  • If the claim involves a person who is a minor, the policyholder or legal guardian must sign the form.

Attach all original, detailed invoices

  • Include any additional relevant documents from the service provider, such as medical reports and lab results.
  • Invoices for medical care must show the diagnosis and treatment.
  • Valid proof of payment may include a credit card statement or proof of a deposited cheque, and the currency in which the service was paid must be shown. In the absence of a bank or credit card statement, a receipt may be accepted.